An Error Occurred Setting Your User Cookie

Many Web Earth Online services use cookies to remember who you are logged in as. If the cookie cannot be set correctly, then Web Earth Online cannot determine if you are logged in.

If you wish to know more about cookies, and how we use them click here.

So What Went Wrong?

There are many reasons why a cookie could not be set correctly, here are the most common reasons:

• Your browser does not support cookies. For those who are technically inclined and particularly interested, the full and gory details as to which particular browsers support cookies can be found here.
• You have cookie notification switched on in your browser and you did not accept the accept the cookie set request. To remedy this, hit your browser's back button and try again, except this time accepting the cookie.
• Very Important: Check the date on your computer. If your computer's clock shows a date before 1 Jan 1970 then the browser will automatically forget the cookie. To fix this, simply set the correct time and date on your computer.
• You have installed an application that monitors/blocks cookies being set. To remedy this, please disable the application while logging in.

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What is a Cookie?

A cookie is a small amount of data that is sent to your web browser from a web server. This data is never "executed" as code, so it can't contain programs or viruses, and can't be longer than 4,000 characters. Cookies are generally used to help web sites determine the state of your "client."

Let's say, for instance, that you go to a shopping web site and purchase something. Instead of going off to pay for that item right away, you want to continue browsing. A cookie can be "set" to indicate that you put something in your "shopping cart", so that when you go to pay for all your items, the server has a way of knowing all the items you selected by looking at your cookie.

Web Earth Online uses a cookie simply to record your Web Earth Online ID.

Why does Web Earth Online use Cookies

First, we should make it clear that we only use cookies to help identity you to our system. When you first register with Web Earth Online, the feedback that you provide us helps us figure out what kind of news and information we should send you. We "set a cookie" on your browser with your User ID so that when you visit any Web Earth Online web pages, we know it's you and not your neighbor.

We should also make clear that we do not distribute your cookie information to other organizations. No other sites outside WebEarthOnline.com can access this cookie.

What about Security?

A cookie cannot be used to extract data from your system. When a cookie is set, your browser checks it for length, an expiration date, and the domain from which it came. This domain checking means that only Web Earth Online can access your Web Earth Online cookie. We do not distribute your cookie or account information to other companies.

Can other people see my Web Earth Online preferences?

Our Web Earth Online ID/password scheme is used primarily to identify you to our system. It provides some measure of security, but it is certainly not fool proof. If you login to Web Earth Online anyone with access to your computer can use your Web Earth Online account, while you are "logged in". You can "log out" at any time by clicking "Log Off".

We hope this information clarifies the role of cookies on Web Earth Online.