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 Why am I having problems with sound?
 

You can play Web Earth Online with sound. If you are having troubles with sounds make sure that you have the latest Java Plugin by visiting this link:

Plugins and downloads

If after installing the latest java plugin you are experiencing problems with sound in Web Earth Online Games such as:

  • There is no sound
  • The sound cuts out, especially when another application on your computer makes a sound
  • The game freezes after a sound effect is heard
  • Any similar problem

A likely cause of these problems is old or low quality sound cards and/or device drivers. If you are technologically savvy it shouldn’t be too much trouble for you to locate updated drivers for your sound card and install them. Otherwise, you may want to contact the manufacturer of your computer or the sound card manufacturer to see if updated drivers are available and, if so, how to install them.

If you are unable or unwilling to go through the trouble of updating your sound drivers, there are several steps you can take to circumvent the problem.

  • The quickest solution to get the sound back is to restart your computer
  • Close all other applications while playing Web Earth Online Games, especially those which use sound


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